Government Emergency Telecommunications Service

Welcome to the Government Emergency Telecommunications Service (GETS). When landlines are congested or the telecommunications system is under stress, especially during emergencies, GETS subscribers receive priority treatment — your calls are likelier to go through the network. Use GETS for any emergency situation or important call.

For more information about GETS, download the GETS Fact Sheet below or visit https://www.cisa.gov/about-pts. For information on how to make specific types of calls, download the GETS User Guide or the GETS and WPS Wallet Guide.

Download these printer-friendly documents to familiarize yourself with GETS:

• GETS Fact Sheet - An overview of GETS and its benefits
• GETS User Guide - A user guide for GETS that includes dialing instructions for specific call scenarios
• GETS and WPS Wallet Guide - A wallet guide with dialing instructions for GETS and WPS

Wireless Priority Service (WPS) for priority service for wireless phones
WPS provides authorized devices with priority calling on all nationwide and several regional cellular networks.
More information about WPS can be found at https://www.cisa.gov/wps

Telecommunications Service Priority (TSP) for priority restoration and installation of voice and data circuits
TSP is a Federal Communications Commission (FCC) program, managed by CISA, which mandates that service providers prioritize voice and data circuits provisioning and restoration requests made by organizations with national security and emergency preparedness missions.
More information about TSP can be found at https://www.cisa.gov/tsp